Frequently Asked Questions
Thank you for visiting Queen Bee Of Beverly Hills. Our priority is to provide an exciting and safe luxury shopping experience, as well as provide the elevated level of personal service that is synonymous with a luxury shopping experience. We are happy to address your questions and concerns. If you would like to speak to a Customer Care representative, please contact us through one of the following methods:By E-mail: firstname.lastname@example.org By Phone:(213)985-2597 By LiveChat:
Are the products on Queen
Bee of Beverly Hills.com 100%
Yes, all of our designer handbags and accessories are 100% authentic
and purchased directly from the designer house. We never purchase from
a third party. All of our merchandise goes through a strict inspection
process before being mailed to the customer. All orders include
original dust cover and/or designer box, authenticity cards and tags.
Please see more about our Authenticity
How are you able to sell authentic designer goods at a discounted price?
owner of Queen Bee of Beverly Hills, has a passion for designer luxury
handbags and accessories. After spending years curating her personal
handbag collection. She developed relationships with contacts from the
finest Italian designer houses. Through these relationships we are able
to purchase merchandise at the best prices possible, which allows us to
pass the discounted pricing on to you.
Will my purchase come with authenticity cards and tags?
all of our handbags and accessories include original dust cover and/or
designer box, authenticity cards, controllato cards and/or tags.
How long have you been in business?
We have been providing authentic designer goods to our customers worldwide since 2002. For
more information on our company please visit our About
Us information page.
Do you ship overseas?
Yes, we ship worldwide via USPS International, UPS, FedEx or DHL.
Please see our International
What are your shipping charges(Shipping Rate)?
Standard: (Inside the U.S.) (5-7 days) - FREE
Express: (Inside the U.S.)(1-2 days) - $35.00
Overnight: (Inside the U.S.) $85.00
Standard International Regular (6 - 10 days) - $48.95
Express International(2 - 4 days) $ 88.95
you ship to a APO/FPO box?
Yes, we are happy to ship to APO/FPO boxes. Please see further details in our
What is your return
policy? If you are not satisfied with your order for any reason, you may
return it for a full refund within 30 days of
receipt. Please see our full
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standard method ensures that information sent from your browser is
scrambled whilst in transit and decoded when it arrives on our server.
We take the issue of security very seriously and have taken every step
possible to protect you.
Is my transaction secure?
you use a Secure Payment System?Queen
Bee of Beverly Hills uses secure payment systems and is fraud protected
by means of the most enhanced information control and protection
is a Verified by Visa Participating Merchant. This unique service from
Visa gives you added safety when you buy online. Learn more by clicking
on "Verified by Visa" Logo below.
Queen Bee of Beverly Hills is also Verified PayPal Merchant. which
indicates the we have passed all PayPal security checks. This offers
customers increased security, to use PayPal as a payment method.